Refund Policy

Last Updated: April 05, 2026

1. Digital Services

Due to the nature of digital publishing services, payments once made are generally non-refundable.

2. Printing Services

Refunds for printed books may be considered only if there is a manufacturing defect.

3. Cancellation Policy

Orders may be cancelled before processing begins. Once processing starts, cancellation may not be possible.

4. Refund Processing

Approved refunds will be processed within 7–14 business days.

5. Contact for Refunds

Phone: 9584201820, 8839138105
Email: kitabonkigali@gmail.com
Website: https://kitabonkigali.in/